HTX Facility Services – Privacy Policy

Last Updated: 31-Jul-2023

Introduction

At HTX Facility Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use it, how it may be shared, and how we safeguard your personal data. It also provides information on your rights and how to manage your preferences. This policy covers personal information collected when you visit our website, subscribe to communications, or interact with HTX Facility Services.

Information We Collect

When you subscribe to our communications, make inquiries, or use our website, we may collect personal information including (but not limited to) your name, email address, phone number, IP address, and other identifiers. We also collect non-personally identifiable information—such as browser type and browsing history—to improve user experience and analyze website performance.

Consent for SMS and Email Communications

By subscribing to HTX Facility Services, you agree to receive promotional emails and text messages. You can opt out at any time:

Email: click the “Unsubscribe” link in any email we send.
SMS: reply “STOP” to any text message.

Opting out of marketing communications will not affect transactional messages (e.g., order confirmations, service notices) necessary to operate our services.

Cookies, Click-Throughs, and Pixel Tags

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device to analyze site usage, improve functionality, and provide personalized content and ads.

We use:

First-party cookies: essential for the website’s operation and do not collect personally identifiable data.
Third-party cookies: used to analyze performance, enhance security, deliver relevant advertisements, and improve your overall experience.

You can manage cookie preferences via your browser settings or our on-site cookie management tool. Disabling cookies may limit certain functionalities. If you do not wish to be tracked by click-through URLs or pixel tags in our emails, avoid clicking links within those emails.

Sharing and Disclosure of Information

HTX Facility Services does not sell, trade, or rent your personal information. We may share information with trusted third-party service providers that support our business functions (e.g., email marketing, payment processing, customer service). These providers are obligated to maintain confidentiality and use your data only to perform services on our behalf.

Protection of Your Personal Information

We implement administrative, technical, and physical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. You may request access to, correction of, or deletion of your personal data by contacting us at contact@htxfacilityservices.com.

International Users

If you are located outside of the United States or European Union, your personal data may be transferred to and processed in the United States or other regions. By using our services, you consent to this transfer.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it as soon as possible. If you believe we have collected personal information from a child under 13, please contact us at contact@htxfacilityservices.com.

Your Rights

You have the right to:

Access the personal data we hold about you;
Correct inaccuracies in your personal data; and
Request deletion of your personal data, subject to applicable legal requirements.

To exercise these rights, contact us at contact@htxfacilityservices.com.

Cookie Policy

Effective Date: 31-Jul-2023

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help improve site functionality, enhance security, provide a better user experience, and analyze performance.

How We Use Cookies

First-party cookies: necessary for the website to function properly.
Third-party cookies: used for website performance analysis, security, and providing relevant advertisements.

You can manage your cookie preferences by clicking the “Cookie Settings” button on our website or adjusting your browser settings. For more information, see:

Google Chrome
Safari
Firefox
Microsoft Edge

For other browsers, consult the official support documentation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.